Tongko v. The Manufacturers Life Insurance Company, De Dios
G.R. No. 167622 | June 29, 2010 | Brion, J.
The Principles
- Four-Fold Test
- Labor Code concept of control
- concept of control in insurance industry
Tongko and Manulife’s relationship existed under a Career Agent’s Agreement which provided that Tongko is an independent contractor and that he can be terminated by mere notice. He was promoted to higher positions over the course of his career in Manulife and was made to follow the company Rules and Regulations or Codes. Later, Renato (who seems to be part of the Management) wrote him a letter calling out his poor performance and giving him some guidelines he could follow to improve it. However, shortly after that, Renato followed it up with another letter saying that he is terminating the services of Tongko.
The latter filed an illegal dismissal complaint arguing that he was an employee of Manulife and that the company is liable for his backwages and separation pay. The Court found Tongko’s argument inconsistent with the Agreement signed by both parties which was never substantially altered over the course of his career and Tongko’s consistent declaration in his ITR that he is a self-employed individual. Following the provisions of Insurance Code, Civil Code and Labor Code, Manulife did not exercise control on Tongko’s actions as an independent agent that would be construed as having an employer-employee relationship. At the very least, the instructions given to him from time to time were part of the principal-agent relationship they had.
Q: What is the Four-Fold Test?
In Pacific Consultants International Asia, Inc. v. Schonfeld, the Court set out the elements of an employer-employee relationship, thus:
Jurisprudence is firmly settled that whenever the existence of an employment relationship is in dispute, four elements constitute the reliable yardstick: (a) the selection and engagement of the employee; (b) the payment of wages; (c) the power of dismissal; and (d) the employer's power to control the employee's conduct. It is the so-called "control test" which constitutes the most important index of the existence of the employer-employee relationship that is, whether the employer controls or has reserved the right to control the employee not only as to the result of the work to be done but also as to the means and methods by which the same is to be accomplished. Stated otherwise, an employer-employee relationship exists where the person for whom the services are performed reserves the right to control not only the end to be achieved but also the means to be used in reaching such end.
Q: What is the Labor Code’s concept of “control” that must necessarily exist in a principal-agent relationship?
In this case, Manulife did not exercise the type of control that the Labor Code contemplates. The Codes and Guidelines implemented by Manulife seemed like control amounting to an employer-employee relationship but since it does not intrude into the insurance agents' means and manner of conducting their sales and only control them as to the desired results, it does not amount to the “control” the Labor Code contemplates.
A commitment to abide by the rules and regulations of an insurance company does not ipso facto make the insurance agent an employee. Neither do guidelines somehow restrictive of the insurance agent’s conduct necessarily indicate "control" as this term is defined in jurisprudence.
Guidelines indicative of labor law "control," as the first Insular Life case tells us, should not merely relate to the mutually desirable result intended by the contractual relationship; they must have the nature of dictating the means or methods to be employed in attaining the result, or of fixing the methodology and of binding or restricting the party hired to the use of these means.
Q: Can control be exercised without establishing an employer-employee relationship?
Yes, although Manulife exercised a type of control over Tongko, it did not amount to the control contemplated by the Labor Code. Tongko remained an agent all along in absence of a subsequent contract; although his subsequent duties made him a lead agent with leadership role, he was nevertheless only an agent whose basic contract yields no evidence of means-and-manner control.
Since the factual antecedents were set in an insurance industry, Insurance Code primarily governs. There are built-in elements of control specific to an insurance agency, which do not amount to the elements of control that characterize an employment relationship governed by the Labor Code. The Insurance Code provides definite parameters in the way an agent negotiates for the sale of the company's insurance products.
Under the Insurance Code, "No person, partnership, or association of persons shall transact any insurance business in the Philippines except as agent of a person or corporation authorized to do the business of insurance in the Philippines." The agent must, as a matter of qualification, be licensed and must also act within the parameters of the authority granted under the license and under the contract with the principal.
In addition, under the general law on agency as applied to insurance, an agency must be express in light of the need for a license and for the designation by the insurance company. In this case, the Career Agent’s Agreement fully serves as a grant of authority to Tongko as Manulife’s insurance agent.